Corrections + disputes

Good trust infrastructure must be correctable.

Organizations can correct inaccurate profile information, add context, dispute a source or ask for a review of an issued status.

Correct a profile

Tell us which public or organizational field is inaccurate and provide the appropriate supporting context.

Identify the evidence category or source you believe is incorrect, outdated or misattributed.

Ask TrustSana to re-evaluate a verification status when material information has changed.

Tell us if a TrustSana status, profile or verification page is being represented inaccurately.

Organization name or TrustSana ID, the field or evidence in question, what should change, why, and a contact person authorized to discuss it.

Do not send personal identity documents by email.

We will provide a secure route if documents are necessary for a review.